Business process management in academic information services

Math Trafodion Cynhadledd (Nid-Cyfnodolyn fathau)
Iaith wreiddiolSaesneg
TeitlUK Academy for Information Systems Conference Proceedings 2009
Is-deitlPositive Information Systems
Man cyhoeddiOxford
CyhoeddwrAssociation for Information Systems
Tudalennau1-10
Nifer y tudalennau10
Cyfrol2009
StatwsCyhoeddwyd - 31 Maw 2009
Cysylltiadau
Gweld graff cysylltiadau
Fformatau enwi

Crynodeb

This paper investigates literature regarding the development of process models within the context of academic libraries. This is an on-going doctoral study and provides an indication of research-inprogress towards design of business models within the library environment. Brief historical analysis of operations research in this context and the development of outcomes-based activity evaluation is offered. The limited literature regarding the emergence of a more systematic view of academic library operations and of other university functions is compared to sources on process modelling in the industrial sector and the potential application of Role Activity Diagrams (RAD). The selection of these
tools is explained from amongst the wide range of alternatives available in other sectors.

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